Domestic

Chem-Dry Red Dragon is an established family business trading since 1993 providing carpet, upholstery, curtain and rug cleaning services.  We are passionate about quality of work and customer service and are very proud of our thriving customer loyalty.  Any feedback is most welcome and we are always happy to answer customer queries or offer advice.  We want ‘lifetime’ customers and strive hard to exceed expectations.  The following testimonials are from our highly valued customers from all over South,  East, West and Mid Wales.

The technician arrived on time. The work was carried out very well, he was courteous and respectful of my property, and also products used were environmentally friendly. I am very happy and feel I have had good value for the price paid. 
Mrs A Williams - Retired Deputy Head Teacher.

 

Friendly staff and knowledgeable about what they do. If I have a stain on my carpet they know how to get rid of it – and the carpet is dry within a few hours. 
D.Thomas – Carer

 

At each stage from the first telephone call to the meticulous tidying up, all your operatives were competent, quick, thorough and courteous. I can say only that I find it difficult not to sound as though I am exaggerating. I can recommend your company highly and already have done so. 
Mrs Helen Orme – Retired Head Teacher

 

The products are suitable for asthmatics – no use of chemicals. All staff were informative and helpful. Since starting to fill in this form, several months have now elapsed and we continue to be very pleased with how our carpet is wearing. We would certainly recommend you. 
Mrs M.P. Jowett – Retired

 

Once again I’m delighted with the work that was done and with the pleasant manner of the people delivering the results. 
Hilary Hunt – Retired

 

Carpets were spotless – excellent advice re cleaning in the future. Good time keeping. As always a faultless service. 
Mai Davies – G.P.

 

I am very pleased with the results achieved. Top marks to your technician who was polite, cheerful and friendly. He even telephoned to say he was in heavy traffic and would be 10 minutes late – BRILLIANT! 
Mrs R. Broome – Retired

 

I am very pleased with the results, the carpet looks like new (7 years old). 
Elizabeth Davey – Householder

 

You can always be sure all jobs whether it be large or small will always be 100%. You are a great company, service first class, the cleaning technician I could not fault, friendly and took great care of my home. I was pleased with the service I received. I felt you could not have given any better. 
R.E. Mitchell – Retired

 

Prompt attention – no strings attached – based locally. Thorough preparation before commencing their job. Cleaning technician knew exactly what he was doing and spoke my language – Welsh! Being alone – had no qualms about having your technicians around the house in the present climate. Sense of security. Simply have no axe to grind. I think you provide a much needed service of the highest quality. 
Mair E James – Retired Teacher.

 

Have always found you to be good, reliable and 
Professional. This is the 4th or 5th time of using you and this is the first time we have had cause to complain, but the complaint was rectified immediately to our satisfaction, so still 10/10. 
Mr & Mrs Crayford – Chief Operator

 

I am writing to thank you for my recent experience of dealing with your company. The speed of which the service was delivered, the rapid drying time, the bounce has been restored to my carpets and there are no harsh chemical smells experienced with other cleaners. I can honestly say that I did not know what real professional cleaning was all about, and I do not normally like the idea of strangers working in my home, but will welcome your company back again. 
Ms. S. Bromsgrove – Mother and pet owner

 

Excellent cleaning results, not the cheapest option – the results were worth it. 
A. Terrell - Housewife

 

The carpets take such a short time to dry and all marks and stains have disappeared. Very pleasant technicians and minimum of disruption. 
P.J. Veall - Retired Teacher

 

A friendly service also the most efficient. From the telephone contact - Heather who is so pleasant and helpful - it is never a task to arrange cleaning. Always a pleasure to deal with the technicians and always a 1st class job. 
Marion Jenkins – Retired R.G.N.

 

The service is excellent, very efficient and professional. I always get lovely clean carpets with no fuss. 
Mrs Sian James - Nursing Sister

 

A big advantage of using Chem-Dry Red Dragon is reliability and respect for the property; every care was taken to ensure this including the use of over shoes. I am absolutely delighted with the service and results. 
Mrs A Williams - Retired Teacher

 

We never expected such good results. The carpets have come up like new. Both my husband and I were extremely pleased with the results of your treatments and hard work of your technician. 
Mrs J Bendle - Housewife

 

From the first telephone call to the completed job – absolutely hassle-free, a very pleasant Company to deal with. The technician was very respectful of all items of furniture and carpets being cleaned or furniture having to be moved. 
Mrs S Bevan - Retired

 

The bounce has been returned to my carpet, stains that we thought were permanent have now disappeared. Best of all, every promise that you made you delivered upon. 
Mrs C Pinder – Former Nursing Sister

 

50 years of running a home this has to be the best service. Quite brilliant! 
Mrs S. Botterill – Carer

 

I am writing to thank you for the restful nights sleep that we both now get. Since your cleaning and anti- allergen treatment in our bedroom, my husband has slept through the night virtually undisturbed. We both now feel that it was money very well spent. 
Mrs C. Rees – B & B owner

 

Having booked the cleaning date I started to have second thoughts, as I began to think that the carpets needed to be re-newed. After having them cleaned they do look like new again. Thank you!

 Mrs S Hughes - Retired