After the emergency work has been completed, the technician will assess content items to determine the possibility of successful restoration. Other specialists such as French polishers, electrical engineers and upholsterers may be required to inspect damaged items. The technician or Loss Adjuster will discuss this with the policyholder.

Once an assessment of the affected items has been completed, an estimate detailing items that can be economically restored will be provided to the policyholder's Insurer or Loss Adjuster for their approval.

Items that are beyond restoration will be identified, listed and with the policyholder's agreement, removed. The Insurer or Loss Adjuster will then require a list of these items to organise replacement or settlement.